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Swipe app shuts down

Marc Roy May 07

Everytime I process a transaction the app shuts down on my iPhone.  I click "Charge it" and see the wheel processing and then app shut down giving no mention if transaction has gone through.  The transactions are going through though but done show in the History.  I restarted the iPhone a few times but it still acts the same.

 

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NinjaMatthew
AppNinjas

Hello Marc,

We just released a new update to fix this very issue.  3.8.1 should be available in iTunes for free and should be rid of the problem.

 

Best Regards,

AppNinjas Support

May-12 2010 11:02.
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Pam Leonard
Still happens in current version.
Aug-02 2010 12:53.
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NinjaMatthew
AppNinjas

Hello,

 

What iPhone are you on?  3G?  3GS?  4?  Newest OS?

IF you havn't done so already you might try deleting Swipe from your phone and simply reinstall it from iTunes.  A quick soft reset might also do it.  If not, or if you've already tried these things just let me know and I'll open up a ticket and we'll investigate.

 

Best Regards,
AppNinjas Support 

Aug-02 2010 15:30.
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Photoside Cafe
Hey guys, I am running on an iPhone 4 with the latest update as of august 13th 2010. My app is also having the same issues. It crashes even while using the test gateway.
Aug-13 2010 11:44.
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NinjaMatthew
AppNinjas

Hello,

 

You might try deleting swipe from your iPhone and from iTunes then re-download it from the iTunes store (they should recognize you own it already and charge nothing).  After this if you havn't already do a soft reset on your phone.  9 times out of 10 on the newer OS and Swipe version this is all it takes.

 

Best Regards,
AppNinjas Support 

Aug-13 2010 11:54.
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